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Privacy and cookies policy

Privacy Policy

BCO Congress S.L. is responsible for handling your personal data. It has its registered office in C/ José Rover Motta, 27, 07006, Palma de Mallorca. If you have any questions or queries relating to data protection, then please send an email to the Ávoris Data Protection Office: email:

BCO Congress S.L. informs the user, or the user´s legal representative, that it may provide your personal information through this webpage or for the acquisition of some of its products and/or services, and that your personal data will be managed by BCO Congress S.L., for the following purposes:

1. Contact in order to resolve enquiries. BCO Congress S.L. will deal with the user’s personal data in order to be able to respond to the queries that are received through the contact form and/or get in touch with any users that have requested that they be contacted when completing the contact form.

Legitimation: This is based on consent being granted by the user when inputting their data in the contact form to be contacted by BCO Congress S.L. to solve the enquiry that has been raised.

2. Management of thereservations of the requested services: In order to manage the provision of the services offered by BCO Congress S.L. through this webpage, BCO Congress S.L. must deal with the client´s personal data, as well as the personal data of those under the client´s responsibility and any data provided through the current webpage. Also for the previous purposes, BCO Congress S.L. must pass this information onto the collaborating entities so they can provide these services. The data that such entities will be provided with will be the essential information needed in order to be able to carry out these services and the information will be used for that purpose only. Some of the recipients mentioned beforehand may not be in the European Union. International transfers of data carried out outside of the European Union will be done in accordance with what is established within the applicable normative regarding data protection on both a national and a European level.

Legitimation: This is required in order to execute the contract.

3. Complying with the accounting, legal, tax and administrative obligations.

Legitimation: This is required in order to execute the contract.

4. Sending electronically, information relating to offers and promotions for products and services being offered by BCO Congress S.L. In order to be able to offer products and services which may be of interest, the client will be sent, for their personal assessment, offers for products and services which are related to products and services that have been provided by BCO Congress S.L. At any moment the client may oppose to receiving these types of communications through the means outlined in section V of this Privacy Policy.

Legitimation: This is needed to satisfy the legitimate interests of BCO Congress S.L. If in the past no service has been contracted with BCO Congress S.L. then the consent for sending commercial communications must be granted.

5. Communication of your personal data to other Ávoris companies (in accordance to article 42 of the Commercial Code) which includes for these purposes https://www.avoristravel.com/companiesandassociates, so that these companies may send commercial communications or promotions of products and services that they are offering which may be of your interest, always providing that you have given your consent.

Legitimación: This will only go ahead if BCO Congress S.L. has been given consent by the client.

6. Communication of your personal data to collaborative entities that BCO Congress S.L. has a collaboration agreement with in the hospitality, catering, tourism and transportation sectors,in order to send by both ordinary and electronic means, commercial communications or promotions of their products and/or services.

Legitimation: This will only go ahead if BCO Congress S.L. has been given consent by the client.

7. Carrying out statistical reports or tendency reports: BCO Congress S.L. prepares statistical reports or tendency reports which may become personalised in order to carry out activities which need to be controlled and make business decisions on an internal level.

Legitimation: This is based on the legitimate interest of BCO Congress S.L. as the reports that are carried out are used to improve the quality of the services of BCO Congress S.L. and to have an internal control of the provision of these services.

8. Carrying out Market analysis: BCO Congress S.L. with the aim of being able to provide its clients with more personalised services, will prepare profiles based on data that has been extracted from sales from its clients, as well as tourist preferences, travel records and financial circumstances. The information used in such profiles could have been obtained through information that the clients provided during the contractual relationship with BCO Congress S.L.

Legitimation: This will only go ahead if BCO Congress S.L. has been given consent by the client.

9. Sending quality control surveys. In order to evaluate the level of client satisfaction with the products and/or services that they contracted, they will be sent quality control surveys to get their opinion and therefore to be able to improve any aspects that need improvement.

Legitimation: This is based on the legitimate interest of BCO Congress S.L. The client can always oppose to receiving these kinds of communications on behalf of BCO Congress S.L.


The personal data that can be accessed will be managed throughout the contractual relationship.  Afterwards, BCO Congress S.L. will keep the personal data which will be blocked after the contract finalises and this will be made available to the competent Public Bodies, Magistrates and Courts or the Ministry of Taxation during the time limit of the shares which may have been derived through the relationship with the client and/or the conservation periods legally outlined. BCO Congress S.L. will eliminate the personal data once these time limits have passed.

Likewise, if the client has not opposed to receiving commercial communications, then BCO Congress S.L. may handle the clients personal information in accordance to what has been outlined in the present privacy policy. Should you decide that you do not wish to receive these communications then please follow the instructions in Section V.

Bco Congresos will only communicate the client data to:

• Providing that the client has given their consent, BCO Congress S.L. will communicate client data to the Avoris companies and/or collaborators in the hospitality, catering, tourism and transportation sectors in order to send them commercial communications.

• Third parties that they collaborate with and need to receive this information for the provision of the services.

• Competent Public bodies, Magistrates and Courts.

Apart from the previous communication of information, BCO Congress S.L. collaborates with some third party service providers that have access to client’s personal data and that handle the referred information in the name of, and on behalf of BCO Congress S.L. due to the provision of their services. To be precise,  BCO Congress S.L. will contract the supply of services on behalf of third party suppliers that carry out their activity, including and without limitation to the following sectors: legal advice, companies with professional multidisciplinary services, companies providing technological services, companies supplying IT services.

The user/ client may exercise, if wished, their rights to access, modify or cancel data, as well as  request that the processing of their personal data be limited, oppose to this, request portability of their personal details, and also not be subjected to automatic individual decisions, by sending a written communication to the Ávoris Data Protection Office at C/ José Rover Motta, 27, 07006, in Palma de Mallorca or by sending an email to  dpo@avoristravel.com enclosing in both cases to this request, a copy of their National Identity card, Tax identification number or an official document that identifies them..

The user/client may, regarding the processes which require their consent being granted, withdraw their consent following the procedure that has been detailed in the previous paragraph.

The personal details that BCO Congress S.L. handles is personal data gathered by the interested subjects during the contribution of this data through this webpage, as well as personal data obtained by third parties providing their services with the purpose of guaranteeing and managing the provision of these services (for examples travel reservations).

During the maintenance of the contractual relationship, BCO Congress S.L may handle data from third parties that the client may provide.  In this case, the client is obliged to inform all of these people of the precautions gathered in data protection.

The user/client may make a complaint before the Spanish Agency of Data Protection (Agencia Española de Protección de Datos) relating to the reply that they may have received from BCO Congress S.L on assisting with their rights. By all means, they may initially contact the Ávoris Data Protection Office at the following email address: dpo@avoristravel.com or at C/ José Rover Motta, 27, 07006, Palma de Mallorca, in order to solve a complaint so that BCO Congress S.L. can help you with this matter.

Cookies Policy

We inform you that this website uses cookies. This Cookies Policy is complemented by the Privacy Policy of this website hosted under the domain name www.bcocongresos.eu, (hereinafter, the “Website“). The Website is property of BCO Congresos company and uses cookies to know your browsing habits in order to show you advertising related to your preferences..

A cookie is a file that is downloaded and stored on your computer when you visit certain web pages. They are widely used in order to make Websites work and to improve their efficiency, as well as to provide Website usage information to the Website owner. Cookies allow, among other things, to store and retrieve information about the browsing habits of a user or his/her computer and, depending on the information they contain and how they use their equipment, it can be used to recognize the user with the aim of improving your navigation and providing the services requested by you.

If you do not want to send cookies to our system, you can disable it and control it from your browser. To do so, delete your browser history -cache- when you close the Web browser.

Depending on the expiration date:

• Session cookies: They are stored in your browser only during the session (for example, until browser is closed).

• Persistent cookies: They are stored in your browser after the session (unless you delete them)..

Depending on the activity:

• Performance cookies:They collect information on how users browse a Website. They do not collect personal data and all the information collected is stored anonymously. ‘Performance’ cookies are used to improve the performance of a Website.

• Functionality cookies: They allow the Website to keep track of the choices made by the user (such as changes in the size of the text or Website customization).

Depending on the purpose:

• Analytical cookies: They are used to collect statistics about the activity of the user. Among others, items such as the following is analyzed: number of users who visit the Website, number of visited pages as well as the activity of the users on the Website and frequency of using. Collected information is always anonymous, therefore there will be no way to establish a link between
the information and the person whom it refers.

• Authentication Cookies: They are used by the Website for the maintenance of the user session during each visit, being dominant in the Website that require a username and password to access private environments.

Depending on its origin:

• Own cookies: Enabled by the website you browse.

• Third-party cookies: These cookies are sent to the user’s terminal from a device or domain that is not managed by the editor, but rather by another entity which processes the data obtained through cookies..

This Website uses analytical cookies that allow to collect data.

Following the guidelines of the Spanish Data Protection Agency, below, you can see the use of the cookies made by this Website. By using this Website or by continuing to navigate on it or by accepting the cookies, you consent and agree that we will host these cookies on your computer or device for purposes stated herein.

Below lays out the type of cookies used when a user enters our Website, according to its purposes:

Name of the providerPurpose of the CookieDescription
Third-party cookiesAnalyticsUsed to collect data

As indicated previously, by browsing this Website the user will be consenting the generation of cookies for the above purposes.

Notwithstanding the foregoing, in the event that you subsequently wish to delete cookies that have been stored on your computer and that necessarily require your consent, you may do so using the tools provided by your browser for such purposes. In this sense, you can find additional information in the next paragraph..

In the case you want, subsequently to block or delete cookies that have been stored on your computer and that necessarily require your consent, you may do so using the tools provided by your browser for such purposes.

You can withdraw your consent related to this Policy of Cookies at any time, anddelete the cookies stored in your device. Depending on the internet browser that you are using, the procedure to revoke and delete the cookies might be any of the following:


Internet Explorer



Google Chrome

Web browsers are the tools in charge of storing cookies and they give you the option to remove or disable them.

BCO Congresos is not responsible if disabling cookies affects or hinders the proper functioning of the Website, nor can it guarantee correct or incorrect handling of the cookies by the mentioned browsers.

In some cases, it is necessary to install cookies so that the browser does not forget its decision of not accepting them.

This Cookies Policy may vary depending on the cookies that are used.

BCO Congresos recommends you to review this policy every time you access our Website with the aim of being well informed about how and why we use cookies and thus, you can be aware of any change in the collected data.

Lastly, and in case you have any problem related to the use of cookies on this Website, you can contact us via this email address  congresos@bcocongresos.com